FAQ’s for PhoneKate

Is there any long-term commitment?
Is there any equipment or software to purchase?
How is my bill calculated?
Can Kate check my current email?
Can Kate access my company’s private Intranet Information?
What about downtime? I don’t want to miss calls.

Q: Is there any long-term commitment?
A: No. You may cancel your PhoneKate account at any time for no penalty.
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Q: Is there any equipment or software to purchase?
A: No. PhoneKate’s system is virtually based and can work with any existing telephone equipment.
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Q: How is my bill calculated?
A: Your bill is based on your total minutes used monthly. Example: You have a Kate250 Package. You use 265 Package Minutes and 25 minutes of other features. You would be charged $36.95 for the first 250 package minutes, $1.05 (15 x $0.07) for the additional 15 Package minutes and $1.75 (25 x $0.07) for the 25 feature minutes. You total bill for the month would be $39.75.
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Q: Can Kate check my current email?
A: Kate can check up to five POP3 or IMAP servers at any time.
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Q: Can Kate access my company’s private Intranet Information?
A: Not at this time, but our developers are currently working on it. Sometime soon we hope to be able to integrate our system in to any existing Intranet so that our customers can access all of their company materials with a simple phone call.
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Q: What about downtime? I don’t want to miss calls.
A: The PhoneKate system experiences very limited downtime. We are constantly working to upgrade the features available with our product, and to do so are required to make systemwide updates. These updates are extremely infrequent and rarely cause downtime.
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If you have any other questions or comments, please contact us at info@phonekate.com or 1-866-396-7244.


Your communications
down to one number.

Just use your very own toll-free phone number or personalized website to contact your full-time virtual assistant... anytime...anywhere.

From the sound of your voice, Kate can make and receive phone calls, send and retrieve voice messages, handle your faxes, even retrieve and reply to e-mails. She can also create reminders so you'll never miss an important event again.


 
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